General inquiries

For questions relating to features, accounts, billing, or usage guidance, please reach our support desk at [email protected].

To ensure rapid routing, include in your message:

• Organization or company name
• Primary contact name and preferred reply method
• A concise description of your inquiry and any relevant identifiers (account ID, project name, etc.)

Developer submissions

Developers seeking to publish applications, request platform integrations, or propose partnerships should submit details via

email: [email protected] with the subject line “Developer Submission.” Please include:

• App or integration name
• Target platform(s) and audience
• Technical overview and key API references
• Proposed timelines, milestones, and any required documentation
• Primary contact information

Response times

Uloju maintains transparent, dependable response commitments. Current targets are:

• General inquiries: up to 2 business days
• Developer submissions: up to 5 business days

Urgent matters can be flagged by placing “Urgent” in the email subject line. If a production-critical issue arises, we escalate to the on‑call teams immediately and provide an estimated remediation window.